Key Takeaways
If your MSP isn't focusing equally on Protection, Detection, and Response, you are at risk.
Lack of evidence and outdated compliance practices are serious vulnerabilities.
Regular cybersecurity audits are critical to stay protected in the high-risk environments.
Slow response times can dramatically increase operational and financial risk.
A second opinion can reveal critical gaps before they become catastrophic losses.
Don't gamble with your cybersecurity. Get the expert review and protection your business deserves.
How to Tell If Your Current IT Provider Is Leaving You Exposed
Your business depends on reliable, secure IT systems to protect customer data, maintain compliance, and keep operations running smoothly. But what if the IT professionals you're trusting to safeguard your business are leaving you exposed?
Too often, businesses assume that "no news is good news" when it comes to IT security. In reality, major cybersecurity gaps often go unnoticed until it's too late.
It's essential to remain vigilant and proactive. Let's explore the critical warning signs that your current MSP might be putting your business at risk and why it's time to get a second opinion on your current IT posture.
Warning Signs Your MSP Might Be Leaving You Exposed
1. They Only Focus on Protection
Many managed service providers only install basic firewalls, antivirus software, and backups (Security). But true cybersecurity is a three-part system: Security, Detection, and Response. If your provider isn't actively monitoring your network for breaches (Detection) and hasn't developed a comprehensive incident plan (Response), your business is vulnerable.
An effective MSP is like having a business doctor to diagnose problems, bring in experts to analyze, and deliver ongoing care through proactive monitoring, compliance audits, and strategic planning.
2. There's No Evidence of Security Measures
Is your current MSP able to show you security protocol documentation? It's one thing to say you have protocols in place and be able to prove it beyond a doubt. This is especially true when you are facing a regulatory audit, insurance review, or breach investigation.
MSPs should provide documentation such as:
Audit logs of system access and changes
Formalized incident response plans
Compliance evidence for regulations like PCI, NIST, and Nevada Gaming Control Board
Penetration testing results
Oftentimes cyber insurance claims are denied due to insufficient evidence of cybersecurity protocols. Without solid documentation, your business faces steep financial, legal, and reputational consequences.
3. Slow Response Times and Poor Communication
Downtime or delays can cost thousands by the minute, especially in an industry that thrives on tourism, holidays, or major events. If your MSP takes hours (or days) to respond to issues, you're not just losing time, you're exposing your operations to additional security risks.
Warning signs include:
Long gaps between reported issues and first responses
Multiple escalations needed to resolve simple problems
Limited or confusing status updates during crises
4. No IT and Cybersecurity Audits
An annual IT audit isn't a "nice to have"—it's an operational necessity. Without this essential practice, your business is flying blind and may be giving cybercriminals easy entry points.
Ask:
Have you had a full cybersecurity gap analysis in the past 12 months?
Is your MSP assessing risks unique to your business and industry?
Have you gotten a quarterly report showcasing your network health, threat activity, and compliance tracking?
5. Outdated Compliance Practices
Many businesses must comply with multiple and ever-evolving regulations, including PCI compliance, Gaming Control Board rules, FTC Safeguards, and more. Regulatory scrutiny only continues to increase, so falling behind on compliance is risky.
An effective and proactive MSP:
Advises you on upcoming compliance changes
Provides compliance audit support
Assists with documentation and reporting
Helps you maintain cybersecurity insurance eligibility
Why a Second Opinion Could Save Your Business
Just like you wouldn't rely solely on one doctor for a major diagnosis, you shouldn't trust one unchecked MSP to secure your business's IT environment.
Orbis Solutions offers a Second Opinion Cybersecurity Assessment. Our Business Doctor approach involves a thorough, objective review of your existing setup, spotlighting gaps and vulnerabilities your current provider might have missed.
Our process includes:
Reviewing your current cybersecurity posture
Evaluating documentation and compliance evidence
Testing detection and response capabilities
Recommending actionable improvements
With our process, we've maintained a 98% customer satisfaction rate and have resolved 82% of incoming tickets on that very first call.
The goal is simple: to give you peace of mind that your businesses' IT systems are truly secure, compliant, and prepared for the threats of today and tomorrow.
If any of the warning signs discussed sound familiar, it's time to take action. Don't wait for a breach, a compliance violation, or a denied insurance claim to expose the weaknesses in your current IT strategy. Protect your investment, your reputation, and your future by seeking a second opinion today.
Click Here or give us a call at 702-605-9998 to Book a FREE Initial Consultation
