Why Your Cyber Insurance Won't Pay Out Without Proper Evidence

Key Takeaways

• Buying cyber insurance isn't enough. You must actively build and document your cybersecurity maturity.

• Evidence is everything. Without proof, your claim could be denied, no matter how legitimate the breach.

• Gaming and financial industries are heavily scrutinized. Your documentation must meet regulatory and insurance standards.

• Proactive preparation pays off. Partnering with Orbis Solutions ensures you have airtight breach documentation, before disaster strikes.

Why Your Cyber Insurance Won't Pay Out Without Proper Evidence

You've taken the smart step of purchasing cyber insurance. But here's a hard truth: 44% of cyber insurance claims are denied because businesses can't provide the evidence that insurers demand. If you can't document your cybersecurity efforts before, during, and after an incident, you may be left footing the bill after an attack.

At Orbis Solutions, we see this all too often. Cyber insurance isn't a "get-out-of-jail-free" card, it's a contract built on proof. Without proper cyber evidence collection and breach documentation, you could be risking your chances of receiving a payout.

Let's explore why insurance denial happens and how businesses, especially those in high-risk sectors like gaming, can prepare their cybersecurity.

What Insurers Expect as "Proper Evidence"

Evidence isn't a one-time report. It's an ongoing record of your cybersecurity posture and incident handling, and having this evidence organized and prepared can help your business meet the "conditions precedent to coverage" clause in many cybersecurity insurance policy contracts. Essential documentation includes:

Pre-Incident

• Risk Assessments (annual and post-system changes)

• Updated Security Policies

• Employee Security Awareness Training Records

• Penetration Testing and Vulnerability Scans (with remediation evidence)

• Compliance Reports (PCI, HIPAA, FTC Safeguards, etc.)

During Incident

• Detailed Incident Timeline

• Firewall, Endpoint, and SIEM Logs

• Internal and Third-Party Forensics Reports

• Regulatory Notifications and Law Enforcement Communications

Post-Incident

• Patch Management Records

• Remediation Plans and Execution Proof

• Lessons Learned Reports

• Updated Policies and Procedures

If you can't demonstrate your cybersecurity program and incident response, your insurance payout could vanish.

How to Build an Evidence-Ready Cybersecurity Program

At Orbis Solutions, we act like cybersecurity doctors, diagnosing your risks, prescribing solutions, and documenting everything along the way. Here's how we help you stay ready:

Compliance as a Service (CaaS)

Our CaaS program ensures your business meets all major compliance requirements, including PCI, HIPAA, GLBA, Nevada Gaming, with detailed reporting to satisfy insurers and regulators.

Virtual Chief Security Officer (vCSO)

Our vCSO service oversees your entire security posture, manages audits, and ensures your documentation is audit- and claim-ready.

Enterprise Security Stack

Our enterprise-grade tools automatically log security activities, flag anomalies, and generate evidence that proves your proactive defense.