IT Helpdesk

Trust Orbis Solutions To Keep Their Donors’ Data Secure
I trust Orbis Solutions with my business. If I was speaking to someone I knew personally, they would know me well enough that they know I do not sleep well and worry about everything. Especially the safety and security of RMHC’s staff, guests, and donors.

Having Orbis Solutions manage all of our cybersecurity is probably the smartest thing we have ever done here at RMHC. They honestly help me sleep at night. For the last 10 months, Orbis Solutions has proven to us that security is their number 1 priority.

I do not have to spend hours on the phone dealing with tech issues because Orbis Solutions takes care of it quickly and correctly. My staff is no longer wasting time trying to get a hold of someone to fix an IT issue because Orbis Solutions takes care of it right then and there while my staff can continue to work.

They feel like part of the family!
Our techs fit in seamlessly with our staff, they feel like a true part of the team.

We know that when we need help they are not only going to respond to us quickly, they are going to get it fixed quickly too. A lot of problems can be fixed remotely, so they are able to jump onto our computers from wherever they are and fix it then and there.

Their customized solutions, rapid response times, proactive management, and robust security protocols make them a trusted and invaluable asset to our operations!
Orbis Solutions has revolutionized our approach to IT services with their unparalleled ability to custom tailor systems specifically for our unique needs. The company’s expertise in understanding and addressing our requirements has provided us with a level of functionality and efficiency that we had long sought but never fully realized before engaging their services.

One of the standout attributes of Orbis Solutions is their quick and efficient responsiveness. Whether we face routine issues or unexpected challenges, their team is always available and ready to assist us swiftly. This prompt attention to our needs ensures minimal downtime and fosters a seamless operational environment. Additionally, their proactive stance in identifying potential issues before they escalate has been a game-changer. Instead of waiting for problems to arise, Orbis Solutions anticipates and mitigates risks, ensuring our systems remain robust and reliable.

A significant benefit of partnering with Orbis Solutions is the profound sense of security we now experience. Their comprehensive approach to safeguarding our data and systems has alleviated many of our previous concerns. We have confidence in the security measures they implement, knowing that our information is protected by state-of-the-art protocols and vigilant monitoring. This reassurance is something we had not felt with any other company or service provider prior to them.

Orbis Solutions has distinguished itself as an exceptional IT partner. Their customized solutions, rapid response times, proactive management, and robust security protocols make them a trusted and invaluable asset to our operations. We highly recommend Orbis Solutions to anyone seeking top-tier IT services tailored to their specific needs.

We are always appreciative for their help.

Orbis helped us navigate what was a very scary situation, we were always appreciative for their help, prior to us becoming a client. Thanks to Orbis Solutions, we didn’t suffer any monetary or reputational damage, and now we have a robust and more confident security posture

Having Orbis Solutions manage all of our cybersecurity is probably the smartest thing we have ever done here.
We have donors, and we have families whose data is super important to us. It takes years to build trust from donors and your community and only one second for a hacker to take all that away. It is not worth the headache of having to build up your company’s trust again. Having Orbis Solutions manage all of our cybersecurity is probably the smartest thing we have ever done here.

Not only have they delivered on promises, they’ve exceeded expectations.
In the two years since we began using Orbis there has not been a single time that Orbis has failed to respond to our request in a timely manner. Even though each problem being unique and requiring different responses.

Not only have they responded in a timely manner, they listened and understood when a problem created a sense of urgency for us and have never once pushed back on our request for assistance. They have remained professional and courteous even during the most difficult and stressful situations.

Our Orbis team truly listens to us, making sure to hear out our computer issues, always trusting that something is wrong when we call. Never making us feel that our knowledge and skills are inadequate for understanding when something isn’t working right.

Orbis has never stopped working on improving our relationship and making sure that we are highly satisfied with our service. Everything that I was told Orbis would deliver when they first met with our company, they have not only delivered, they have exceeded expectations.

We KNOW our personalized service will deliver!
Since moving to Orbis Solutions we haven’t had to worry about how long our computers will be down when problems arise. If we have an issue we KNOW that the Orbis team will respond to us quickly, and get the problem resolved as fast as possible.

Additionally, we don’t have to worry about our service not fitting our needs. Orbis took the time to get to know our company, understand our unique problems, and then give us a customized plan to give us EXCTLY the support that we needed.

As I always say, the Orbis team is awesome!

Orbis is Head & Sholders above any other IT Company!
I just wanted to let you know that your IT company is head & shoulders above any other IT company we have ever worked with! Orbis’s keen level of knowledge along with exemplary customer support, really are the differentiators separating your company from the pack. Dana is amazing and I always feel confident that it will be a smooth install, when I know Orbis is the company behind the Tech so to speak. Thank you for always taking care of our clients that we share and for building such an awesome company. Kudos to TEAM ORBIS and Tristan/Max are both warriors as well.

Have a great weekend and let Team Orbis know how much we truly appreciate them.

When we need them, we need them fast.
Whether it’s by picking up the phone or emailing them, I get an almost immediate, if not immediate response every time. We are very appreciative as they assist us from our IT, Networking, Cyber Security along with our Compliance needs.

I’m an enthusiastic support of Orbis and everything they do for us.
Orbis Solutions is focused on Cyber Security. Every year it become more important issue. I have nothing but good things to say about the relationship, I’m an enthusiastic support of Orbis and everything they do for us.

We aren’t just another number, no issue left unsolved!
You can tell that customer service is important to the people that work at Orbis. They work hard to make sure that we have a good experience whenever we interact.

We aren’t just another client, or a number to them. They reply quickly and have our issued resolved in an extremely timely manner.

They take the time to make sure that our service is personalized and the at we are taken care of. I’ve seen them go the extra mile to make sure that our issue gets resolved.