Las Vegas IT Services Provided By Orbis Solutions
Today’s hyper-competitive market environment compels companies to enhance innovation and deliver value to customers. At the same time, consumers demand affordable products, efficient buying processes, and faster, reliable service. These demands apply to all businesses irrespective of the industry.
To improve innovation and gain a competitive edge, businesses need robust information technology infrastructure. For many companies, the challenge is to implement and manage the infrastructure while enhancing innovation. Thankfully, managed service providers (MSPs) like Orbis Solutions assist small and large companies to tackle technology challenges to unlock their growth potential.
IT Services by Orbis Solutions make it easier to optimize the infrastructure to ensure optimal performance at all times. In turn, companies benefit from the service by improving efficiency and productivity across all business units and departments. A well-managed IT environment enables teams to handle more tasks with minimal resources.
Efficient day-to-day operations allow organizations to focus on bolstering competitiveness through innovative products and services. IT service providers assess the client’s needs and formulate a viable plan to achieve the cost and scope of the specified deliverables.
It is no surprise that the demand for MSPs is showing no sign of slowing down. Small and midsize businesses turn to the service providers to access newer technologies and highly skilled IT teams. Expert technical support places the businesses on a path to enhancing innovation and overall business success.
Orbis is always so helpful and attentive! Everyone is always so kind and is ready to help resolve any issue right away. You will always be in great hands. John Timberlake and Boyd were always amazing assisting me.
John Timberlake is very professional, has a great personality is very engaging, answers all questions or concerns that I have. When I have an issue, and it seems huge and I have that anxiety set in, soon as I call the ticket in…and I hear, “John Timberlake of Orbis” on the other end, I relax cause I know I will be back up and working in about 15 minutes.
Orbis has been a substantial help for our business. They respond promptly whenever IT assistance is needed, and go above and beyond to ensure that our issues and concerns are lay to rest.
Types of Las Vegas IT Services
IT companies provide a wide selection of technical services to meet clients’ needs. These services include:
- Managed communications or unified communications
- Backup as a service
- Networking and infrastructure
- Desktop as a service
- Data analytics
- Security as a service
- Managed packages
- Support services
Backup as a Service (BaaS)
This type of service helps your organization manage backups and recovery more efficiently. With enterprise managed backups, IT firms help store the data more securely to keep operations running smoothly. Your company’s recovery plan determines the backup frequency. The plan guides the service provider’s approach to managing backups and recovery.
Desktop as a Service (DaaS)
With this service, your business benefits from hosted cloud desktops or virtual desktop infrastructure (VDI). The service provider ensures that your teams access their desktop environment securely from any location via the internet. VDI is particularly useful for remote work and the implementation of ‘bring your own device’ (BYOD) policies.
IT Support Services
The reliability of information technology systems is a critical aspect that keeps the business operating. IT firms help your company deal with unexpected software and hardware faults as part of an ongoing service. Vendors provide onsite and offsite help desk and troubleshooting services whenever you need them. Tech experts are available to fix routine issues like printer configuration faults, software conflicts, and operating system malfunctions.
Networking and Infrastructure
Managed service providers can either maintain your organization’s servers virtually or in their data centers. They also provide the option to rent space on their servers. When maintaining servers virtually, IT companies handle backups and maintenance on your behalf. You need to identify the best networking and infrastructure service option that suits your company’s needs.
Security as a Service (SECaaS)
You can deploy this outsourcing cybersecurity model as a cloud-based or physical service. SECaaS is an essential component of Las Vegas IT services, given the prevalence of cyberattacks worldwide. Some services available in SECaaS packages include:
- System monitoring
- Malware detection and removal
- Penetration testing
- Patch installation
- Log management
- User awareness training
- Security reporting
Why Partner With an IT Services Provider?
Hiring an experienced IT services provider like Orbis Solutions in Las Nevada has many benefits for your organization. You can count on the IT company to enhance your understanding of tech infrastructure and organization-wide needs.
Here are some of the reasons to work with an MSP.
Free Up Resources and Focus on Core Business
External tech experts relieve pressure on your internal IT and non-tech teams, allowing your staff to focus on boosting productivity. As a result, you find it easier to increase revenue. IT support ensures that routine system maintenance and related tasks do not undermine critical product development and other revenue-enhancing day-to-day activities.
Reduced Downtime and Disruptions
IT support services in Las Vegas play an essential role in keeping your servers humming and workstations working optimally. Downtime can adversely affect day-to-day operations. You can rely on vendors to monitor and resolve issues before the complications lead to unwanted disruptions. Maintaining high-reliability levels contributes to increased customer confidence, which is good for your brand.
Lower IT Cost
Las Vegas IT services provide access to advanced technology and highly skilled tech experts at a fraction of the cost. This service is beneficial to businesses of varying sizes looking to reduce IT costs without compromising information technology services’ quality. Whether you want IT firms to help with disaster recovery, infrastructure evaluation, or technical support, you can take advantage of the affordable pricing.
Improved Understanding of Technology Needs
By partnering with a reputable MSP, you gain in-depth knowledge of how your infrastructure works. Additionally, you become fully aware of your organization’s comprehensive technology requirements. The service provider leverages extensive experience in business and information technology to provide expert advice. In turn, you use the insights to boost the efficiency of your core business processes.
I have been working with Orbis for several years. As with any company, finding strong employees is crucial and Orbis has a great team! For all our on-site needs, John Timberlake has been very attentive and dedicated to making sure all projects are completed accurately and efficiently. For all our remote tech support needs, Boyd Ingvalson’s attention to detail, knowledge, and professionalism has exceeded expectations. Thank you, Orbis for providing great service!
I have worked with Orbis for years and they have an amazing team. Always professional and kind. I would recommend them for your IT needs. Without the assistance of John Timberlake, Courtney Matteson, and Boyd Ingvalson my job would have been much harder. Thank you all so much for the great service!
How Much Do Las Vegas IT Services Cost?
IT firms provide services at varying prices, depending on a wide selection of factors, including the infrastructure’s complexity. The vendors also determine the ideal pricing based on the number of users or hardware pieces. Overall, they employ standard pricing models to simplify the billing process.
The best part is that, on average, companies save on IT cost by opting for outsourced Las Vegas IT services. Smaller companies rely on the vendors to enhance system efficiency using enterprise support services without breaking the bank. For instance, monthly service plans provide an affordable way to receive critical repair and maintenance services.
Managed service providers typically employ the following pricing models:
With this model, you pay the IT company a monthly flat fee based on the number of users requiring tech support in your organization. Per-user pricing is beneficial to your company in that the model is straightforward and predictable. In turn, you can plan more efficiently, knowing how the monthly payments fit into your budget.
A La Carte Pricing
MSPs use this pricing model to maximize flexibility for clients. You can select specific Las Vegas IT services to suit your current needs. As such, you pay only for the individual services you need. This approach presents a more cost-effective way to manage your information technology systems. To leverage the A la carte pricing model’s benefits, you need to understand your firm’s technology needs.
This option allows you to pay for services based on the number of computing devices that require regular maintenance or repair. The devices include smartphones, printers, workstations, and servers.
Information technology companies offer bundled packages at varying price points. Under this model, you can pick packages that suit your company’s specific tech requirements and budget. The downside of tiered pricing is the lack of flexibility.
Monitoring-Only Pricing Model
You can pay for Las Vegas IT services using the monitoring-only pricing model. This option is ideal for monitoring systems for technical issues and security breaches.
Choosing the Right IT Managed Services Provider
Hiring the right IT company in Las Vegas is crucial to the success of your commercial operations. The best part is that you can find countless managed service providers, such as Orbis Solutions in Nevada, with many years of experience. To make an informed choice, consider factors like the MSPs track record.
Here is what you need to look for in a managed service provider.
Excellent Communication Skills
A reputable IT agency understands the importance of effective communication. Poor communication can lead to a misunderstanding that hampers a project’s progress or results in a trust breakdown. Hence, a good MSP keeps you updated about various aspects of IT work performed on your infrastructure.
A service provider with an in-depth understanding of your industry adds value to the project, thanks to familiarization with core business processes. A firm without knowledge of your field may implement solutions that are unsuitable for your business. Expertise in your sector is beneficial when looking to enhance innovation.
Highly Skilled Team
The vendor’s tech team’s composition is a critical factor when selecting a managed service provider in Las Vegas. To achieve the desired results and keep the infrastructure running smoothly, you need highly skilled IT specialists. Thus, your chosen MSP should employ qualified and experienced technicians with industry-specific knowledge.
A good MSP provides round-the-clock services to minimize the risk of downtime and disruptions. This aspect is critical when looking to keep your team working and the clients happy. Unreliable systems can cost your company customers and undermine profitability.
Many companies decide to leave an MSP because they have outgrown its capabilities. Hence, the need to enlist an IT company capable of scaling the scope of services in tandem with your company’s growth pattern. In doing so, you eliminate the need to find a new IT firm that may be unfamiliar with your systems and processes.
The key lies in partnering with a vendor that understands your evolving technology needs and offers scalable services. This capability maximizes the reliability of Las Vegas IT services. As such, you can expect the vendor to adapt to growing tech requirements. A reliable IT firm ensures that your infrastructure copes with the expanding operational demands.
Although the cheapest services may not translate to the best service for your organization, it is vital to find an MSP capable of delivering results at a reasonable price. You should sign a contract that clearly stipulates the types of services covered. In turn, you will find it more convenient to set the budget and plan expenses accordingly.
Most IT companies provide flexible pricing options from which to choose. The per-user and per-device pricing models are more straightforward, enabling you to match your needs with the available budget. These two models provide more affordable packages that keep IT costs reasonable. For this reason, determine the vendor pricing before signing on the dotted line.
John Timberlake was always on top of helping us and getting things done in a quick matter. Thank you for the great service!
OSI has done more for our business in less than 1 year than our previous IT solutions company we had for many years! Their IT team is amazing and handle issues quick. Tech John Timberlake deserves a huge “high five” for his recent help with a new project here at our business.
Onboarding To Managed IT Services
Once you identified the right service provider and signed the contract, it is time to familiarize yourself with the onboarding process. To ensure seamless onboarding, you need to ascertain your organization’s needs.
The provider presents you with a detailed project plan to ensure that you understand how they intend to deliver the services. Although some MSPs do not give clients a project plan, you have the right to ask for one. An experienced managed service provider makes room for contingencies if the project comes with a fixed timeline. You may also receive a service level agreement (SLA) during the onboarding phase.
IT firms may compensate by switching to a rolling, 30-day contract or a pay-as-you-use arrangement in case of delays. On the other hand, if you plan to decommission existing systems, the project plan should indicate this aspect. Decommissioning plans typically ensure that the deletion of data from the hardware. This approach is vital when planning to dispose or recycle the hardware.
Established MSPs like Orbis Solutions make the onboarding process more straightforward for clients by keeping you well-informed about specific aspects of the service. In doing so, the vendor defines targets, implementation procedures, and other details that help shape your expectations.
For your part, keep everyone in your company well-informed about the role of the managed service provider. You should explain what team members can expect from the partnership. On the other hand, assign a project manager who works directly with external tech experts. By liaising with the MSP, the manager ensures that the project or service works according to plan.
Another crucial step is to perform a baseline test to ensure that your organization’s system is operating optimally. The baseline test establishes the current condition of the system. This approach helps you determine any changes to the system once the MSP begins working. You can compare performance data to detect any shortcomings and ascertain whether the service provider somehow failed to meet expectations.
Why Choose Orbis Solutions As Your Las Vegas IT Services Company
Orbis provides efficient information technology solutions to suit your needs. The firm makes it easier to reduce exposure to cybersecurity threats by providing proven technologies, such as web content filtering systems, advanced data encryption, and next-gen firewalls. These interventions help mitigate risks associated with various types of cyberattacks.
Cybersecurity experts at Orbis have many years of experience designing hardened network security solutions. At the same time, the team implements a proactive detection system to thwart threats.
You can also count on Orbis Solutions to provide robust business continuity services, which help deal with downtime issues. Its team achieves this objective by implementing redundancies and backups. In the end, you minimize downtime, thanks to the IT company’s highly responsive recovery approach.
When it comes to managed IT services, Orbis provides custom solutions to keep your infrastructure performing optimally. The MSP handles various aspects of your IT environment, including network security, cloud services, IT support services, and system audits. You can leverage the dynamic services to maximize efficiency, reliability, and productivity.
The IT experts automate the majority of routine maintenance tasks to ensure efficiency. As a result, you minimize breakdowns and disruptions to business activities. With enterprise support, it becomes easier to gain a competitive advantage, boost revenue, and grow your business.
I have worked with Orbis for years and they have an amazing team. Always professional and kind. I would recommended them for your IT needs. Without the assistance of John Timberlake, Courtney Matteson and Boyd Ingvalson my job would have been much harder. Thank you all so much for the great service!